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Our Culture

At CubeSmart, we foster a culture of open communication and collaboration. We work together to grow the company, service our Customers, and deliver results.

We define our culture in one word, WOW!, which is the embodiment of our culture and service philosophy at CubeSmart. Our definition of WOW! is to: "surprise and delight Customers by always giving more than expected!"

We have classes dedicated to our WOW! Customer service philosophy and culture, which allow all of our teammates to learn about who we are and how we live our Values at CubeSmart in a fun and engaging atmosphere.

At CubeSmart, if you WOW!...You Win!

We reward teammates who provide exceptional Customer service and go above and beyond their responsibilities through a variety of recognition programs such as:

  • InstaWOW! (Daily recognition)
    Online Company-wide social recognition platform that allows teammates to recognize each other for successes, achievements, birthdays, anniversaries and WOW! service.
  • All Star Program (Quarterly & Annual recognition)
    The All Star Program is the highest level of recognition that CubeSmart has to offer. Teammates are recognized for their commitment to WOW!ing our Customers and exhibiting our company’s Values. Winners of the All Star Program are awarded with a plaque, choice of prize, and a monetary bonus.

Our Values serve as the basis for our WOW! Culture and provide a common focus for all teammates to deliver outstanding service to internal and external Customers every day.

Teammate Benefits

As a CubeSmart teammate, the rewards of working here go beyond the basics of benefits. Here are some of the top benefits CubeSmart teammates enjoy:

  • Non-traditional Retail Hours: Our retail teammates don’t work evening hours and are compensated with paid time off for major holidays.
  • Base Salary Plus Bonus: You have the ability to directly impact your earnings.
  • Paid Time Off: Vacation, holidays, and paid sick time – because we truly believe in work-life balance.
  • Generous Health Benefits: You are eligible for medical, dental and vision health care coverage options that allow you to choose the coverage that is best for you, and CubeSmart pays a generous portion of premiums - even on family coverage!
  • 401(k) Retirement Plan with Company Match: We’ll help you plan for your future.
  • Short-Term Disability Program: Our company-paid STD program provides a safety net in case you ever need it.
  • Tuition Reimbursement: So you can develop your skill set and advance in your career!
  • Storage Discounts: Teammates are eligible for special discounts on our storage spaces!
  • Training Programs: Take advantage of leadership development and advancement opportunities

Cubesmart Carrees Video
See what our teammates have to say about working for CubeSmart!
2014 Healthiest Employers

Teammate Testimonials

"Not only does CubeSmart offer employer matching on your contribution to the 401(k) Plan, they provide education to help me make informative decisions."
—Brian H., Teammate since 2007

"CubeSmart reevaluates its health plans on a yearly basis to provide their teammates with the best options possible."
—Kathy M., Teammate since 2010

"Through a dedicated Wellness Program, Financial, Lifestyle & Educational seminars, CubeSmart teammates are on the fast-track to achieving total satisfaction both at work and in their personal lives."
—Jess H., Teammate since 2009

"When I needed advice about life situations I was going through, I was able to call the Employee Assistance Program that CubeSmart offers. The plan offers Legal & Financial, Lifestyle & Fitness Management, Education and Dependent Care & Care Giving. It was extremely helpful!"
—Donna P., Teammate since 2009

CubeSmart's New Superstore!
See why we're so excited about our new Tremont storage facility!

Find a CubeSmart Self Storage Near You

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         Rent from us and we'll plant a tree
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