September 12, 2019
Tel customer service great~~ Tech support, I dont think so The 'follow up' of emai to 'be sent' appears not to be working
August 27, 2019
From the moment i entered the office to sign up for my storage locker i have been very pleased with the professional, friendly, caring and accommodating service provided by the manager and staff! i love the easy location, easy access to my unit and feeling of good security on the premises especially in the evening. i am so happy that i chose cubesmart!
February 14, 2019
Just got my first storage space..so far so good.The service rep Karen was very helpful in selecting the size of space I would need to accommodate by belongings,
December 5, 2018
CubeSmart Storage is very Nice and clean facility and convenient to my home.
November 4, 2018
This facility is spotlessly clean and the staff was very courteous. I would definitely use CubeSmart again.
October 5, 2018
Damon McLaughlin was amazing representative very resourceful.
September 11, 2018
Damon was very helpful, courteous, well informed, and very pleasant.
August 8, 2018
I needed to increase the size of my unit and Damon did a great job to find the right one at the right price, location,etc. including a discount from the internet which made my whole transaction very successful, everything was an improvement . Thanks Damon for your valuable help, great job.
August 4, 2018
For some reason I lost the ability to get into my account apparently my password that I thought I remembered I've been paying it long enough but for some reason it stopped working or I stopped remembering what it was. At any rate I finally made a phone call in and the gentleman answered my question and gave me a temporary code and we're all set now so I appreciate that and yes I do believe you have the greatest customer service thank you so much
August 4, 2018
I love this storage area as it is really clean and safe for you stuff. Exellent customer service
August 3, 2018
Karen was awesome assisting (with patience while helping) us find the right unit for our stuff. Great facility and options!
July 15, 2018
If it wasn't for the annual increase in cost I probably would have kept my storage space.
June 24, 2018
Have used P.S for many years but i'm a Cube Smart man now!
June 5, 2018
From the day I moved in to the day I moved out I had a excellent experience. Damon McLaughlin was very professional and friendly throughout each encounter. The storage facility is maintained very well. It is clean and easily accessible. The location is also great.
June 4, 2018
This place is clean. Neat. And the people here really know what customer service.
June 4, 2018
Everything worked great! The staff was very helpful as well.
May 8, 2018
I have used several cube smart locations over the course of years. Convenient with the vast multiple locations that are in the area. At the WPB location Forrest Hill/ Military Trial I paid for the monthly insurance to protect my items in the unit. The facility had undergone landscaping renovations the unit sustained thousands of damage even with insurance mandatory required each month Cubesmart did not cover any expense of the damages that was caused to my unit. Every 6 months be prepared to pay an unexpected mandatory increased of unit rent $15-25.00.
May 7, 2018
Both Karen and Damon were very helpful, personable and knowledgable in helping us choose the right unit to meet our needs. Did not try to oversell us on a unit that would be too large and costly. Highly recommend this facility and staff that they have on hand.
April 26, 2018
Excellent service, convenient attention hours and clean units for storage in different sizes according to your needs.
February 18, 2018
Courteous staff. Very helpful. I havebeen using this facility with good results for a few years, and just transferred to a larger unit. It is so nice to be able to clear rarely used things out of my closets. My villa feels so much more spacious when the closets are not overloaded.
February 5, 2018
What distinguishes one service provider from another, especially storage? Customer service; that's what. Tom was superb because he was always concerned without being a worrier. He cared about everything.
October 21, 2017
Went to a Cubesmart closest to my house but no one was there. Went to next closest Cubesmart where Ashley was working. I must say that Ashley is the finest employee one could have. She is always pleasant, informative, and eager to help. I am so glad the first store wasn't manned because Ashley has been a breath of fresh air. Ashley rocks!
October 5, 2017
I highly recommend CubeSmart. Staff is excellent, fast account setup and very friendly. Prices and special deals were the best I found and I shopped all the local storage companies.
December 20, 2016
Was nice customer service and a smart way to do a storage.
August 9, 2016
I love the fact that they have smaller spaces that are very reasonable. Easy in and out, good customer service. I am a very happy customer!
July 27, 2016
Long time user and will remain so till I get rid of the stuff.
July 24, 2016
Tom Fitzgerald is very professional, attentive to what you need and a fresh breath of air to deal with! CubeSmart has a trooper!
July 1, 2016
I am at a temp address for several months and finding this storage was a great thing! Convinient location, right next to the post office, where I got a PO box. The price, for a 5x10, was the least expensive (online) I found after comparing three other storages. I find their website, where you make my payments, very practical; easy to navigate. If you're storing things from near by, they provide a moving truck at no cost!
June 3, 2016
Great service! Easy to do and the staff is very helpful. Thanks again!
April 14, 2016
Great staff to work with and the place is clean and in a safe place. Definitely recommend.
January 4, 2016
Everyone was very nice and welcoming! All other self storage facilities in the area didn't match up to this one.
December 17, 2015
Thanks to manager Jordan for an easy and quick set up of my storage. Easy to create online account and manage.
September 12, 2015
I have local friends taking care of my 'space' as I'm away but CubeSmart are 'on the ball' with their communication with me via emails. Last time I was at my storage - things were well cared-for and the management in the office very helpful and pleasant. Thank you and keep up the good service.
August 29, 2015
The minute I walked in, Suzie was so helpful! Her smile was absolutely contagious and she was so patient when answering all of my questions. I most appreciated the fact that all costs were disclosed upfront. I even went to another facility to compare rates, and I have to say, one of the main reasons I went back to CubeSmart is due to Suzie's professionalism and personality. The facility feels very secure and I especially like the climate control environment. It was so simple to deal with this part of my move! Thank you Suzie!
March 23, 2015
Customer service was very good They know how to work with the public. The only thing which is Horrible is your truck. The steering wheel needs to be worked on. It's not straight. I reported to man on Duty. I hope he tells the man in charge to work on it. I will make a follow up just to see if it has been worked on. Thanks for Providing to the Customers and the Community.
February 11, 2015
A friend talk to me about CubeSmart so I decided to give it a try and I'm glad I met there a manager named Suzie, very polite,explained in detail the policies, all my questions answered satisfactorily and she found a unit that fit my needs at a very good price. A very good experience in Cube Smart !, Thank you Suzie
January 20, 2015
I have had a pleasant experience. Using it and happy about it. Very convinient. Very clean. Very reasonably priced. Did I mention a great customer service ? Now I did.
December 30, 2014
Convenient, affordable, staff is knowledgeable and helpful. Facility is clean, secure and well-let with easy access. Customer service is excellent--when I recently closed my unit incorrectly, leaving it unlocked, I was immediately called so I could come in and secure my unit. Really appreciate that extra personal attention and level of commitment. Highly recommend this facility!
December 13, 2014
Great service every time I've needed it. Easy in-and-out. All size spaces for all size needs. Just rented a second small unit that I needed short- term for a move and it could not have been smoother. I definitely recommend this Cube Smart.
October 29, 2014
The rental process was easy and the staff were very friendly!! A+
July 3, 2014
Great self storage facility with a great staff! They made moving in basically stress free. This place is very clean, well maintained.
June 15, 2014
I had some problems at check-in due to missing documents, but the team worked with me to resolve the problems and got me all set up to my satisfaction. Excellent customer service. Only reason I gave four stars for security is because the gate was broken the day we moved in, but I was assured it would be replaced immediately. Even still, I would feel better with a metal gate rather than just an arm that can be so easily broken. Also, be aware that if you rent a "locker", it is just a chain link fence, so everyone who walks by can easily see all your stuff. For this reason, I would not keep anything of real value in there, or anything small and "grabbable".
March 23, 2014
I walked into Cube Smart and was greeted by Tish...she had a big smile, energetic personality and a desire to excel at customer service. David showed me the storage unit available and I was able to commit to it that same day. Great feature of paying only a $10 fee to use their moving truck for 3 hours. For someone like me who does not own an SUV or mini van, it saved me a lot of trips back and forth or the expense of renting a truck. Brought my things in 2 days later without incident. Looking forward to a hassle free rental period. I would highly recommend CubeSmart.
November 1, 2013
Glad we found you! John and Terry were very helpful.
July 29, 2013
. What separates this one is the incredibly professional staff starting with the general manager and finishing up with the extremely nice maintenance man. If you want to feel comfortable with a storage facility this is the one you want! The woman running this facility is on top of her game to say the least. Stays away just long enough to give the customer privacy yet around enough that you know that she knows what's taking place and if you needed her she would be right there ready to help. Very happy and look forward to a great stay knowing my items are in a safe place with responsible staff.