May 9, 2019
It is always a smile they greet you with and "what can I do for you". They are always willing to work things out if I do something I maybe did not know I should do. They will keep my business long term.
January 5, 2019
Staff was easy to work with, fast, knowledgeable and friendly. The process to rent a unit was simple and pleasant. Prices were the best in town. I recommend this facility to anyone looking to rent.
November 21, 2018
The CubeSmart associates Ernesto and Dolly are the best
November 15, 2018
Dolly and her staff were very friendly and helpful whenever they were needed.
October 28, 2018
I like everything about this facility. Especially Dolly the onsite manager and all the workers. They are very friendly and always willing to help you out with any problems you have. The facility is always super clean which to me says alot about how good this place is. I've used other places in the past and this place overall is the best. I highly recomend it. Thanks Dolly and crew for always making my time there a pleasure and helping me out. You are the best!!!
October 16, 2018
Always helpful... Thank you Dolly & Ernesto, I am not leaving for good. I am still with you
May 16, 2018
Excellent place.nice,friendly,helpful staff.good hours.secure area..
May 15, 2018
You wait on hold for over 30 minute and person does not get back to you, shameful.
May 14, 2018
Excellent customer service and security. Good security
April 4, 2018
Being in the retail world I could not believe how good the customer service was! The entire process was very very easy, going through a sale of my house and buying a new one this was very refreshing when I am The entire process was very very easy, going through the sale of my house and buying a new one this was very refreshing!
March 3, 2018
Thumbs up to Customer services to helpful staff, but raising the rent on a loyal customer is not too great. That is the reason why i leave and goes somewhere else.
October 23, 2017
Its been a month o far I've had a great experience.
August 5, 2017
Kudos to Dottie, your manager. She is an asset to you company because she keeps the area clean, orderly and in tip top condition. She is a top-notch, helpful, polite, friendly and customer-oriented manager who is a pleasure to deal with.. Please extend to Dottie our thanks and appreciation. Happy camper.
February 21, 2017
staff are friendly and helpful, manager E. Pina did a great job in helping customer choose the right side storage.
December 22, 2016
Dolly is best A number 1, and Ernest is number 2 !!!
December 10, 2016
I have been with this location since 1998. I like everything but the rent increases.
December 6, 2016
A payment was made last week but instead of receiving a email to confirm the payment, we receive a past due invoice instead??? A little confused, we went on line and try to register. It said the email had been registered and it is kind of confusion to go back and forth (same as the 1st time when we made the payment) . Finally , I had to call the customer service, he is very helpful and took care of everything fast. Good job! Hope the registering steps will be easier to save time for both of us!
November 14, 2016
Excellent associates Dolly and Ernest. Thank you for being part of our Cube Smart experience, it was very friendly ,efficient and very professional. The premises are clean and well kept. The security cameras is a plus along with associates who are there on premises if there are any questions or suggestions we may have to offer.
November 5, 2016
The manager is super nice and helped me find just the right storage unit. Lighted, clean, 24 hour surveillance. Perfect location for me! :) reasonable prices.
October 12, 2016
I have been using Cubesmart for more than a year now and couldn't be more pleased. This place is convenient, always clean and the onsite manager (Dolly) is always professional and polite And for me personally, she went out of her way and the extra mile to make sure I was completely satisfied.
September 8, 2016
I have been a customer for over 4 years and I am very happy with the customer service everyone is sooo helpful and very nice!!!! Thank you! Kathryn Green
July 3, 2016
My reservation was lost/somehow was never put in which upset me during an already very stressful day. The gentlemen at the front was very helpful and fixed the error. Originally when I booked the 5x10 I was told it should be large enough for. 1 bedroom apt &I liked the price and shopped around a lot before making the reservation. When I arrived the unit was as big as a walk in closet &would never be large enough for a 1 bdrm apt....I had to double in size. I was upset Bc I could have found a cheaper deal if I wasn't stuck at that facility with a uhaul full of stuff. On top of it then the insurance was added on and I had to buy a lock. They could have told me I needed my own lock when I made the reservation and I would have bought one for $6 instead of needing one there &paying $13
June 30, 2016
good and safety place and economic, easy access too
June 4, 2016
Good service and friendly and answered all questions.
October 16, 2015
Although most my belongings are junk, they are still important to me and I dont usually like leaving my stuff in places but I trust this place and Im not sure why. I just do
October 7, 2015
I love this place!! I've been here for three yrs now
May 2, 2015
My rental experience at CubeSmart Westminster was quick, easy, and very friendly. Dolly & I surveyed the facility in a cart. She showed me the many security cameras as we arrived at my space. She explained the access procedures, storage rules, and gate hours. Alejandra initiated my paperwork while I reviewed my lease agreement and tested my personal gate code. Total turnaround about 20 minutes. I have only rented storage space a few times in my life (from two huge Nat'l chains) and I'm glad I chose CubeSpace Westminster. They make you feel like a friend, and they care about you and your belongings. I endorse this facility & staff, and will recommend CubeSpace Westminster to my friends.
April 19, 2015
Safe, secure and very convenient hours. I would recommend CubeSmart storage to all my family, friends, and associates.
February 28, 2015
Upon locating the facility i was a litle skeptical of the location and whether my personal belongings would be safe. Not only did the on site manager assure me it would be he also placed me closer to a camera and the light. Little things like that say they care. I appreciate it. The other manager had seen me days later and came to introduce herself and offer any assistance i needed. As it was I did need help. I had one full day to move two locations to this one and take care of a toddler. They both were kind, understanding and helpful, especially with the use of their moving truck. saved the day. I would have to say that i would recommend this place and remind people not to judge a book by its cover.
October 27, 2014
I really like this facility. Price and location is great!
July 7, 2014
Dolly has been amazing and very helpful, contacting me whenever it was necessary. I had a good experience with CubeSmart.