Reviews of This Facility

Excellent self-storage accommodations!

Star rating 5 out of 5

March 11, 2019

Safe storage, cleanliness, and superb customer service are the hallmarks of my experience with CubeSmart.

Staff is always friendly!

Star rating 5 out of 5

October 28, 2018

Used Cubesmart twice when we were doing renovations in my home. Staff is always friendly and helpful. Will come back again!

Great facility! Always very clean, well lit.

Star rating 5 out of 5

October 11, 2018

This is the second time I've rented there, and both times, the management was great to work with, and the units were very clean.

Good storage facility

Star rating 4 out of 5

August 11, 2018

You lost two good property/Storage mgrs....Carmen and David. After that, did not have the same personal service. Poor lighting in my unit. Besides the above, everything else was very good.

Professionally run facility

Star rating 5 out of 5

July 19, 2018

Cannot ask for better service. Great management team with Zack and Chelsea.

Great storage facility

Star rating 4 out of 5

July 10, 2018

Would be nice to receive prorated rates for the last month when a whole month rental has not been used.

Friendly service and good location

Star rating 5 out of 5

April 24, 2018

We chose this location because it was close to our home and provided the right size storage to keep an extra vehicle for a period of time. The staff was easy to work with and the storage facility worked well for our needs. The only thing that could be improved are the access pin pads. They need to be replaced, sometimes keying in pin the numbers don't take or duplicate which results in multiple attempts to gain entrance.

Good self storage facility.

Star rating 4 out of 5

April 18, 2018

Overall, my experience with this facility is a positive one. The personnel were nice, helpful and professional. The only negative about this rental was that several boxes on the floor of the unit got water damaged as did the contents of the boxes. Apparently, the seal/foam at the bottom of the unit was not sufficient to keep rainwater from getting in. If I recommended this facility to someone, I would tell them to get an inside unit , not one along the exterior walls.

very good storage facility.

Star rating 4 out of 5

April 17, 2018

We would liked to have remained there but found a new facility that was nice and less expensive.

Great self storage facility!

Star rating 5 out of 5

February 12, 2018

Nicest staff I have ever encountered! It made a lasting impression on me for sure. I’m sure I’ll be needing your services again in the future and will be back. The facility is extremely nice as well. Very clean and well kept and secure most importantly.

Great Expereince

Star rating 5 out of 5

January 22, 2018

Liz was very helpful getting our unit access set up. Thanks so much

We simply moved to a smaller unit in the same facility, we have beed with this Cube Smart for many years and are happy with the service

Star rating 5 out of 5

January 6, 2018

Only reason we changed to a smaller unit was our old one became too expensive, we are seniors and have to make financial choices and this was one. Perhaps you should consider a price break for seniors utilizing Cube Smart, I am sure other feel the same as we do. David the manger for this facility provided us excellent service, finding us the type of unit we needed along with the timing necessary, very well done.

great find

Star rating 5 out of 5

June 27, 2017

The units are a little hard to find. Maybe because I'm not from the area. But the staff is great and the place is spotless.

Love it

Star rating 5 out of 5

February 22, 2017

Meets all my needs - friendly staff, secure & clean.

Great Storage!

Star rating 5 out of 5

February 14, 2017

This is a great storage facility & is kept very clean. It is easily accessible & the security is great! I feel so comfortable & safe leaving my stuff in storage there!

would recomend to a friend

Star rating 4 out of 5

April 7, 2016

met with Carmen and she showed me around and the different units. made the sign up quick and easy. once the gate code was sorted out, everything has gone fine..

Professionally managed storage facility

Star rating 5 out of 5

February 11, 2016

We have used the Cube Smart facility for years even prior to being a Cube Smart location. While Cube Smart has made huge improvements since they bought it, the real asset they have is the continued management that was there prior to their purchase. The manager Carmine has always been very customer oriented and friendly that makes conducting business a pleasurable experience. I would recommend Cube Smart to everyone both for the quality of its facility but also because the local management always tries to help in anyway they can.

Excellent all around

Star rating 5 out of 5

December 21, 2015

I needed a place quickly - the front desk staff were all very helpful and gave me exactly what I was looking for. In terms of customer satisfaction, you can't beat making a request and actually getting what you want. They are in an excellent location and the hours were great when I was in a bind. Definitely recommending them to friends.

Customer service phenomenal!

Star rating 5 out of 5

December 4, 2015

I think this storage facility is very nice and definitely well kept. The units are well secured and it is definitely piece of mind knowing I have my inventory in good hands. The absolute best part of this facility are its management and its employee's. Johnny is a doll and deserves recognition for his job well done. They go out of their way to make your life easier. I would definitely recommend this facility to anyone looking.

Great self storage facility

Star rating 5 out of 5

October 2, 2015

There was a situation where a lady told them that her lock was not working and she had the manager cut the lock out and then when they opened MY storage unit, she discovered she was trying to get into the wrong room. The manager called and explained the mistake and replaced my lock with a new one and my daughter was able to go pick it up. I hope that they will check their records next time, before they break into the wrong unit! Oh yeah, then my monthly rate went up... go figure.

Manager and other office personnel are outstanding, very professional, always greet me by name and with a smile when I walk in.

Star rating 5 out of 5

February 27, 2015

There are other locations closer to my current home ( I recently moved ) however, I drive 40 miles one way to continue using this facility in Allen. The service is excellent.

The best facility I have used in 4 states.

Star rating 5 out of 5

August 14, 2014

The security, cleanliness, access, personnel...outstanding!

Great Experience

Star rating 4 out of 5

November 11, 2013

I was very pleased with the customer service I received. The staff was helpful and gave me several recommendations on the units. When I went back a week later to get another space, I was offered the same discount as my first unit. I do think there should be more carts for the interior units, there was only one in my building, and I had to go searching for it, last user did not put it back where it should have been. Overall, a great experience.