August 23, 2019
I moved last year and it's been a struggle, they never harass you. They have a job to do of course, but they never made me feel bad about not paying on time. There are fees to be paid and calls to be made. My things are in Dallas, I live in Las Vegas now. The folks at the Coit location are good people.
April 26, 2019
I may not have a climate controlled unit, but the warm and hospitable customer service is always the right temperature. Melinda is great. People like her separate CubeSmart from the competition.
April 16, 2019
Well almost everything im still sorting but it does have a lot of my stuff :)
March 8, 2019
I somehow needed a second storage unit when moving out of my house, and Melinda at the coit rd. location in Richardson, TX helped me find a second storage unit. Its right across from the other one I have! My Movers didn't even have to move their moving truck down any. I'm so thankful. I have waaaaay too much stuff still, but I'm so thankful. Great climate controlled units, happy, helpful customer service, and ready to make your life a little easier getting you a unit that's the right fit. Thank you both!
February 19, 2019
i still have too much stuff but at least its not burying me alive now :D
January 2, 2019
I've never had any problems with Cube Smart. Great service
December 3, 2018
I went in to tell the staff that I would move out at the end of my monthly rent (12-8-2018). They called (12-2-18) to inform me that they cut my lock off the unit and moved the remainder of my items to another unlocked unit before my storage time was up on (12-8). I have recovered my items---but it seems odd that a storage unit would be cleaned out before the end of a rental period so that it unit could be rented to someone else.
August 8, 2018
It's been a pleasure working with Melinda and May at this location. Top notch for cleanliness, customer service, location/convenience and pricing! Highly recommend if you are looking for an affordable and convenient way to safely store your stuff!
August 8, 2018
You guys rock. Melinda was always there to greet me with ha smile and a bottle of water. Mim, whos is filling in for Melinda during her shoulder surgery, was also fantastic. Nice to see a company model that works. Keep up the good work!
July 18, 2018
This is a great and affordable storage facility. The value of both space and service is unbeatable. I will definitely come back the next time I have extra storage needs and I recommend CubeSmart to anyone!
May 25, 2018
Did not like that they took away the access to the dumpster.
May 21, 2018
Close, convenient and immediate is how i chose Cubesmart. Needed a space big enough for a full size truck and an apartment . Everyone has been accommodating, paying was easy, and the security is tight there. Always sombodybon duty and make regular rounds on golfcart. After 4.5 years my property was still as i left it with no bugs or rodents.
May 20, 2018
I’ve been using the cubesmart in Richardson to store furniture/clothing after college while my life settles a bit, and the location is unbelievably close to campus. Employees have always been very kind and helpful and the area is kept in pristine condition. Cubesmart costs a bit more (~20 bucks/month) than other options in the area but the convenience and reliability more than make up for it. If you are using it for short term storage, the discounts for online reservation (especially outside of summer) make it a killer deal.
April 30, 2018
My location was great. However, I do have concern over an event last year at the Forest Lane location in Dallas, Texas where you cut down over 100 trees so the cars on the tollway could see your sign.
April 23, 2018
Melinda and staff were very professional and accommodating. Always greeted by name and went out of their way to make sure all was well. Highly recommended!
March 28, 2018
The place is secure, very clean, with lovely customer service. It's a little on the pricy side but if you're going to UTD or in the Richardson area, you'll probably end up making that money back in gas savings. Make sure to look out for online reservation coupons - there are some very nice deals if you do a little research ahead of time.
February 6, 2018
Melinda was my point of contact on site and did a fantastic job helping us transition from apt to storage unit to house. She worked with us and cared enough to provide follow up calls. It’s the extra mile you hope to have in customer service and what I strive towards in my own career. I will be referring cubesmart to others because of that experience!
April 22, 2017
I have rented from cubesmart storage for almost two years. I must say the customer service has been awesome! The facility is safe and well kept. Thanks to Melinda and all the other employees that do such a great job! I appreciate you all. AD
February 20, 2017
Looking for a small storage unit near our new downsized apartment. Met General Manager Melinda Shoemate and she is awesome. Very helpful. Walked us through the process and got us all set up in the proper unit. Thankful for her customer service attitude. She wanted to make sure we were very happy. Highly unusual In today world.
February 8, 2017
I been using this facility for almost 2 years. I Had a great experience during this time. Melinda, Nancy and the new staff are very helpful in every way possible to ensure me a great experience at this location. They always showed excellent customer service and professionalism.
July 30, 2016
I really like the location of the facility and the security of the site. However I do not enjoy the constant storage fee hike every few months.
June 12, 2016
Reuben is so kind and accommodating. He wants to help and wants to make sure you as a customer is satisfied. The shop has everything you could need for moving, too.
May 25, 2016
very easy to get in and out always clean and employees always helpful
November 6, 2015
Randell is both professional and personable. The Coit facility is secure, clean, provides easy vehicle access with wide driving lanes, the gate access pads are accessible and in good working order and the stoage units look to be well maintained both inside and out. Every aspect of individual and business storage needs seems to have been thought of in advance and supplies are readily available in the office for things people often overlook in protecting their valuables while placing them in storage. In my opinion, this is as close to perfection as you'll find anywhere. Highly recommended!
August 7, 2014
Really appreciated the ease of the entire process... from setting up a reservation to arriving and being assisted. Love the first month free. Brought our son who came home from Oregon back with his load and learned that we get 1/2 off the next month for the referral. Awesome. Easy to get in and out and very clean and well managed. Will refer to all my friends. Thanks!
March 31, 2014
Fast, clean, friendly and helpful - great service ! thank you so much!
December 13, 2013
Heard that they're the best! And that they are a wonderful company for anyone to work for! Only owned the faculty for 2 days now and they've already made a number of changes that are all huge improvements....looking forward to see what all is in their plans.