June 14, 2019
After 17 years, I will be moving out soon. This location has changed ownership 3 times since I have been here. Rent has gone up every year in the last 10 years. About 10% every year. I have finally had it. Cube Smart has exceeded my limit of tolerance. Moving to a cheaper location. $87 cheaper for same size unit and service.
March 13, 2019
Great personal nice and curtous i love the location and convinient near by locally
December 5, 2018
That's basically it. I needed a place to store my stuff while I was between permanent residences, and CubeSmart was the nearest location to where I was coming from.
November 27, 2018
I was there for about 5 months, all was great! Will recommend to others.
September 26, 2018
Adriana torrez was great at helping me at everything ,very helful .
September 15, 2018
Customer service good the room is clean reserved online you geta better price
September 9, 2018
One problem with my storage the power was out couldn't turn on the light. Started 6 months before I moved out. I complained and still wasnt fixed.
September 6, 2018
I have dealt with many storage locations for years. The new office personnel at this location is worth the drive if you are not near. I spoke with Natalie and Lauealei regarding a special need I had and they worked with me while making me feel important and valued. They are empathetic, very friendly, professional, caring and did I say very friendly? These 2 ladies make this place better and unique than any.
August 15, 2018
Moving in, the customer service was great. I informed the facility of our intention to move within the time frame they requested and we had cleared the unit on the date we stated. Then we received a notice that rent was late. I emailed stating that we left when we states we would and didn't owe any further rent. Then I get a reminder call about rent. I informed the representative that I no longer had the unit. I then received another email closing our account but charged me a week's rent because they weren't aware I had left the facility. I informed the facility of my intention to clear out the unit, what else did I need to do?
August 14, 2018
I’ve rented storage from two Cubesmart’s. At both facilities the staff really seemed to care...about me, about their job, about the facility, etc. I would highly recommend Cubesmart.
May 13, 2018
The only thing wrong with our experience was that the moving van had trouble arriving because of the configuration of the site's driveway. They had to offload onto a smaller truck and do it in several loads, which took hours extra.
May 13, 2018
Customer service ladies are very friendly - The storage complex is kept clean - Convenient to pay on the net
May 6, 2018
The staff at Cubesmart are very friendly, very nice and very outgoing. The staff is always happy with smiles to help you no matter if it is 12 noon, or it's 5:55pm on a Friday. The Managers are quick to answer e-mails questions or walk-in questions. This Cubesmart location I'll pass on to friends and family or have them visit the website because I never had any issues what-so-ever for the year and a half I stored my belongings with them.
April 23, 2018
Been a tough time and having this place to keep my stuff for a little while has helped so much great staff and overall great convenience when it is needed thanks cubesmart!!
April 20, 2018
The regional manager was very nice is explaining the lease update
March 24, 2018
Tay was very nice. The storage place was close to home. My camper was kept safe. Thank you! Will use again!
February 22, 2018
Great and friendly customer service and the price is no bad.
November 26, 2017
It’s satisfying to receive the attention and quality of the people who work there. And also how clean the storage is received.
August 27, 2017
I had to move abruptly from my old house. Cube Smart was ready and waiting for me to check in. They were triple staffed so my service was quick, efficient, and painless. I definitely recommend Cube Smart in Ontario. The staff were super down-to-earth and friendly, too!
May 1, 2017
Overall a good place to store your belongings. Prices are a bit over the top
August 12, 2016
Great security, great customer service, and very clean!!
July 15, 2016
First time using a storage facility for my things and it has been an excellent experience. The prices are reasonable customer service is good. I haven't had any issues.
July 15, 2016
There is only one complaint I have about CubSmart, I referred 2 people to the Storage Unit and I was told i would receive a discount on my bill. I have not received those 2 discount. One was last year and the other was the beginning of this year.
May 6, 2016
They're staff is great and excellent costumer service...
September 1, 2015
This is a nice self storage, the price is good, there is a light inside my storage unit so I can go there at night and arrange things none of my other storages had a light on the inside of the unit and I needed one, I haven't had any problems there, my door is a little hard to open but other than that this place is perfect. I like this storage more than any other storage I have had before in my life.
August 17, 2015
VERY CLEAN, AND CLOSE TO HOME. I LOVE THE CONVENIENCE OF PAYING ONLINE.
March 17, 2015
I have been at this storage location since 2006 when I had to move my mother's belongings into the facility. I have seen it change hands 3 times and I am glad to have Cubesmart taking over. I have another account in San Bernardino and I like that one too. Thank you.