January 9, 2019
Fast, easy and convenient. Helped me store my summer items with ease.
November 25, 2018
This is a very well run, customer friendly location. Chuck and Sammy always have a smile on their faces and obviously take pride in their location. I was looking for a covered RV Storage space that wouldn't break the bank. This place worked out perfect. Check it out, you will be glad you did!
November 15, 2018
Awesome place to do business, it is clean and well maintained
November 6, 2018
I needed a place to store my boat trailer and store 6831 was able to accommodate my needs. Chuck and Samson the managers are very nice and helped me out. Patty
August 16, 2018
This facility is very clean, safe, and convenient. The staff has always Ben very friendly and helpful. We stored our RV here for a year and a half. Their rates were lower than most storage places.
July 16, 2018
We aren’t really leaving. We just needed a longer space for our RV and as soon as one opened up, we were notified. Thank you Chuck.
June 11, 2018
Samson is excellent to work with. We needed a larger unit and he helped us make that happen! He is friendly, understood our needs and worked with us to make sure our needs were met. Best customer service ever!
May 24, 2018
Corey Owen in the call center did a fantastic job and was extremely helpful, professional and kind. Please make sure he is recognized for his superior customer service. While I’m not happy or thrilled with your prices as they are a little high Corey Owen gives your company a good name.
May 2, 2018
Last year I needed to find a space to store an antique car. Cubesmart had a triple gated and roofed area to keep weather exposure down on my investment. The site served me well!
April 30, 2018
I have been dealing with Chuck at the Old Hickory facility for over a year and he is great. Helping me to acquire a RV space in a limited availability environment. He went beyond the call of duty and has been a pleasure top work with. If only all businesses were this good.
April 22, 2018
My experience was altogether very positive. I moved to another county, and finally got around to emptying my unit, which required many daily trips over a period of several weeks. During that time, the manager, Samson Asres, was particularly helpful. He always managed to come by and check on me, and to offer assistance and a kind word. I will recommend this facility to anyone looking one, because of this level of customer service, and because I felt that my belongings were secure.
April 19, 2018
The facility is well kept up and the staff is very helpful. Having multiple ways to pay the bill was very convenient and useful.
April 8, 2018
Storage facilities don't have to do much to be acceptable: they need to be clean, secure, and well-maintained. The CubeSmart in Old Hickory does that, but the reason I'm writing a review is because the staff is friendly and professional. Samson Asres is listed as the manager, but he doesn't send you to someone else if you need something, he takes care of it. Overall, very pleased with the people and the facilities.
February 23, 2018
I have used several storage units over the years. This has been the best of them all . Good customer service. Very helpful and courteous. Great employees.
January 31, 2018
First time customer. Was very impressed with the management of the property. Samson was great! Always available to assist. I would not hesitate to use Cube Smart again, and I would definitely recommend them to my friends and family.
September 19, 2017
Moving sucks... And my move was a nightmare... It took 2 days in 98 degree weather.. On the 2nd day... Once I was finally loaded and out of my house I still needed to deal with the process of getting a storage unit to fit my belongings that somehow required 2 uhaul trucks... I honestly struggle to find the words to really describe just how much I appreciated the service... Provided by the site manager and the facility he maintains... A super cean restroom... A friendly face... And clear communication... Made the process quick and painless... And it was truly the break I needed... Given my past 2 days of moving... Thank You!!
August 4, 2017
Thank you for the fantastic customer service, reminders for payment and keeping my unit clean and humidity free.
April 19, 2017
The staff was helpful and explained the process well. Got me in and out quickly.
February 16, 2017
Chuck was very nice and and knew what he was doing. Keisha is also very good. They both go out of their way to help.
February 8, 2017
Best prices for the quality your receive, great staff, grounds are clean and protected
December 14, 2016
Chuck & his staff always available helpful & friendly.
May 10, 2016
My recent interaction with the manager (TaKayla) at the CubeSmart in Old Hickory, TN was excellent. I went to her office with a complaint and a request. Within 24 hours, she took care of both. She was able to resolve the complaint and honor my request.