August 5, 2019
The technical expert gave me a temporary password and fixed the issue
May 6, 2019
Was impressed with the competence of the staff, who have gone out of their way to be helpful. Thank you, Kim.
October 31, 2018
Very convenient. The manager is amazing. It was very easy to get in and out. Very secure facilities. Would recommend them to anyone.
October 15, 2018
Management was top notch. The facility was close to where I work, so I could check on the cube anytime. When my time to move out came around there was no pressure to hold out. Tours of the facility by management was done regularly, which I appreciated. Rick
October 11, 2018
The manager on staff at my location is AWESOME!!! Very friendly and helpful all the time.
October 5, 2018
CubeSmart is the best storage facility I've ever experienced. The customer service there is excellent. I never have a problem if there's anything that I need or if I'm going to be late I call them and they're always willing to work with me they are the absolute best
September 18, 2018
This was the first time I've ever needed to rent a storage unit. The ladies in the office at Sherman Avenue are a true example of what customer service should be. Access was easy, facility is clean & well lit. Rates were good. If I need to ever do this again, Cubesmart will be my first choice.
September 9, 2018
Great customer service, affordable, local and understanding managers. I loved using CubeSmart and I would definitely use it again! They truly care about their customers and their items. On the first day they made sure my items were protected and they went through the details for me.
August 28, 2018
CubeSmart is a great facility in a convenient location. The staff is very friendly and helpful and the storage faciltiies clean and well lit.
August 27, 2018
Cube smart storage was the best place to store my stuff during the moving transition. They made it very easy from being to end. The staff working there were great and always helpful in every way. Thanks a million for all you have done.
August 24, 2018
Great customer service. Was called right after booking online to confirm reservation. Used my storage unit with no issues. Only issue is that the carts do not run smoothly.
August 13, 2018
Awesome Service!!! Will recommend service to anyone.
August 8, 2018
Convenient, clean, reasonable facility.. Would highly recommend..
July 24, 2018
The initial approach was simple and very professional. The location and access to the unit is also very good. The ladies at the front desk are very polite and supportive. The facilities are clean. The subject I find that can be improved is the size of the elevator. It is extremely small and you can't fit two carts fully loaded. It is also very, very slow. But, nothing is perfect. Price wise I wish they have the same price for the same size unit in the state I'm moving to. Over there is double the price. I have to say goodbye to my storage company.
July 23, 2018
Tichina Williams was an awesome help, and her excellent customer service was ultimately the deciding factor for my rental unit! Couldn't be more pleased with the service rendered at this location!
July 13, 2018
Very, very pleased with the facility and the customer service. Very friendly and professional staff always willing to help. Facility - clean and easy to access.
June 28, 2018
Great storage plus great service. Easy access to storage.
June 11, 2018
Both Kandrice and Tichina were extremely friendly and accommodating.
May 22, 2018
This is the 2nd year I have rented a storage unit at the Hamden, CT facility. They are always so helpful and I love how easy the entire process is. This year I reserved my unit online and I just had to show up with my lock and sign a few papers, pay and I was on my way to my unit.
May 11, 2018
She was very helpful with the whole process. Made everything clear and overall a very nice girl.
April 3, 2018
Managed perfectly. The people are pleasantly professional, the grounds and buildings are well maintained, units are clean, Property and Units are secured.
July 30, 2017
This was really sudden for, but this was literally the BEST one in town with great customer service!!
July 7, 2017
Staff really courteous and could relate to parents. College move-out drama, so I got unit in Hamden, CT for daughter to store her and roomie's stuff. Quick to register get the unit and get out under 90 mins. Was able to relax over lunch sooner than I thought. Need more recycle garbage cans.
May 24, 2017
The people were very helpful! The facility was clean and accessible! Highly recommend!
May 21, 2017
Great Deal..easy access..spotlessly clean and great customer service.