April 1, 2020
Hi, this is the best storage facility I have ever used. The staff is wonderful. Very professionally ran, the management is helpful as well as polite. Its always clean and I always feel that it's secure.
March 31, 2020
Building is well kept. If issues occurs, they usually get the problem fix in a timely manner.
March 28, 2020
If I had the money and the space to build my private own storage unit, it would be just like this one. In other words, I really can't imagine how I would improve on this CubeSmart. It's new, it's clean, it's secure, the people at the desk are very nice and friendly, it's convenient to my house, i have access when I need it, and it smells good. The stuff I store there is probably preserved better than it would be in my own basement.
December 11, 2019
Handy to have and easy to use, thanks again!!!!!!!
July 1, 2019
Facility was clean and nice. Manager was great helped me out really fast.
May 8, 2019
To Cubesmart, I am writing to you to express my appreciation for the excellent service I received from the Senior Manager, Bill Andres at Cubesmart Storage Facility in Riverwoods, IL. I have had a storage unit at the facility for a while, and I have always received the highest level of professionalism, help, and Mr. Andres is always accommodating. I am highly pleased with the professional manner in which Bill Andres, Senior Manager always gives the highest standard of customer service. Sincerely, Barbara
January 30, 2019
it would be a 5, but the reminders come too early. I would rather get a reminder a week ahead, than 3 weeks ahead. The facility is clean and accessible.
January 22, 2019
very good service, clean, friendly ...............
November 29, 2018
Brand new, clean and convenient. You can tell it is well run. Very pleased and will definitely recommend to others.
October 28, 2018
Got the storage allocation very quickly and staff coordination was amazing. Everything got setup within 15 mins and I moved my things to storage within an hour time. Great clean facility.
October 26, 2018
The facility is great. Very helpful management staff. Would definitely recommend CubeSmart.
October 17, 2018
The gentleman manning the desk today was extremely helpful. We truly appreciated his professionalism, patience and time. Storage facility is clean, ease to navigate and secure. Storage facility office has everything you need for your storage needs. Pleasure doing business with CubeSmart Self Storage.
September 13, 2018
Bill the manager was spectacular in his assisting me through the process of emptying my storage locker He was calm and beyond helpful
July 16, 2018
We used this facility for a house move. The building is relatively new, very clean and very convenient. The manager of this location (Riverwoods) keeps the facility very well maintained. The building, grounds and units are very clean and well-kept. There were always available push carts and, even though we were on the top floor (3rd level), we never had more than a few seconds wait to get an elevator to bring things up or down. Overall, I would highly recommend this location and facility to anyone who needs extra storage (temporary or long-term) and would easily consider using it again if the need arises.
July 10, 2018
The manger gave me response promptly after I booked the interesting to rent the storage and provided detailed information. The process was quick and clear. The service is satisfied.
July 1, 2018
Easy to rent, good price, clean facility, would use again
July 1, 2018
Very happy and satisfied with my stay. I will use your facilities again in the near future
June 24, 2018
Our unit was clean with handy drive up location. The facilities are impeccable and the personnel is competent, helpful, friendly and thoroughly knowledgeable. Use of free truck is a convenient PLUS!
May 1, 2018
We needed climate controlled storage and this was a brand new facility very close to our home. So clean and perfect climate for our piano and furniture. Very helpful and friendly staff!
April 12, 2018
Thought we got our monies worth, while having major work done on our condo. Very handy, well lit, and inside loading....
March 31, 2018
Clean cube. Friendly, efficient staff. Convenient hours and good security. Facility is well maintained and well lit.