August 12, 2019
I must say... This was my first time putting my valuables in storage and I wanted to wait a couple of months before I gave my review. The first thing that stood out was the customer service. Customer service is a key element in any business. Cindy was the BEST representation of what excellent customer looks like. Hats off to you Cindy!!! Insurance was explained to me and the importance of it. The facility has a clean look inside as well as out and the bathrooms are kept in excellent condition! Now for safety! Safety is another key element when it comes to storing your belongings and I truly leave this location EVERY TIME feeling as though my valuables are safe. I'm can't speak on all of their locations. But this one receives 5stars on ALL LEVELS!!!!
July 8, 2019
Had a great experiencing with the Cubesmart team. Signing the contract, setting up my unit and moving in was a very pleasant and quick experience. The team was very helpful and easy to work with. Highly recommended.
June 26, 2019
From the moment I walked in the door, Tasha and Lamar were absolutely amazing! They even remembered me from a call I place days prior. Truly a nice storage facility, security features are amazing, staff is great! Size is perfect for my needs, and pricing is reasonable for what you're getting.
June 19, 2019
The online reservation process was easy. Upon initial check-in the process was explained thoroughly, we were giving a tour, and quickly had secure access to our cube. Customer service and cleanliness were excellent.
November 24, 2018
Excellent customer service, very clean, convenience location & affordable.
November 14, 2018
The customer service is great! The place is clean and secure.
November 2, 2018
It is convenient and clean. I have had the facility about a year and a half and have had no problems or issues with it. The staff there is very friendly and courteous.
October 14, 2018
Very clean, convenient, and friendly, helpful and polite people. I had access to my storage unit when I needed it even after the office was closed
August 5, 2018
We have rented at a number of places, CubeSmart is the best we have seen. Excellent security, clean, well-lit with excellent management. Highly recommended
July 28, 2018
this is a great facility located in a very convenient part of Houston. It is also a new facility the climate control is excellent considering the temperature here in the summertime. The store manager Cindy is exceptional. The phenomenal work and willingness to assist she provides alongside her upbeat Personality Spill over into the personas of her staff and make for an overall smiling team. Even when she is too busy to chitchat visiting her office is still a treat.
July 25, 2018
Great brand new facility. Ease of access is great. Cindy was an immense help and one of the main reasons we had such a wonderful experience, and why we will come back if we need another storage unit in the future.
July 16, 2018
It's easy to access and has great security and very clean.
July 10, 2018
Awesome customer service! Very quick and professional. Although getting through the website was somewhat difficult
July 10, 2018
Clean, convenient, good customer service. Convenient payment options, spacious, safe.
June 26, 2018
This location is convenient. The manager, Cindy, is extremely friendly and helpful!
June 23, 2018
After getting several bids on storage space Cube Smart not only had the best prices, they provide outstanding customer service.
June 7, 2018
Great customer service, very clean and secure. Also reasonably priced.
May 19, 2018
I really enjoyed storing my things at this Cube Smart. The customer service was great from move-in to move-out. Thank you!
November 26, 2017
Very friendly service. Helpful and caring about the customer needs. Great location. Clean, with modern security technology. Payments are easy to manage with online system, which is excellent for people on temporary leave assignments living out of the city.
October 12, 2017
Very helpful and great to see good guest relations and customer service.
August 28, 2017
Very helpful staff that assisted me with finding the unit size that fit my needs. Good location. Competitive price. Easy access and secure.
August 7, 2017
Very Stress free and much appreciated. Friendly, competent, and professional. I couldn't have been happier with the overall experience. I would certainly recommend to others.
June 26, 2017
Love the facility. Very easy to get around. Extremely clean! Special thanks to Anthony for great personal service.
June 8, 2017
Everything about this storage is great! Cindy and Jenae we both amazing and helpful. It's very clean and well lit. In comparison to other storages I have used in the past... this one is the best yet! Thank you for making my experience an excellent one so far.