June 3, 2019
The staff was great! They went above and beyond to answer any and all questions. There were a lot of customers that Saturday due to school being over for the summer. The staff made sure that they got everyone in and out in a timely matter. The facility was very clean. I would recommend getting more carts as people had to wait for someone to finish before they could get one.
May 24, 2019
If you live in DC, this place is a good option over far-flung places in PG County. It's somewhat cheaper than other DC storage facilities. The staff is nice and efficient. Only issue is that they could do a bit better job of picking up garbage in the storage unit hallways.
May 3, 2019
Let me tell you about Wynfred. What a fantastic help he was, everything from making sure I had the correct storage size to ensuring I move everything in that day!
February 10, 2019
The Location is very easy to find and to access. The desk people from Andrea to Franckie and a few others are really kind and patient. I wish I knew that in DC they charge Taxes and in Maryland they don't, I would have rented same Cubesmart in Maryland as I have a long term storage. Is very important the fact, that we all have our elevator code, therefore you can politely say to someone that tries to get into the elevator with you, sorry I have my own code to use to access the floor and you need to use yours, declining to get into the elevator with strangers.Anyhow, so far Management is being very serious and prompt. The facility is very clean. My daughter took an other 10 x 20 for her business based on my satisfaction. I am sure they keep up the good work and that the fees will not increase.
February 3, 2019
Unfortunately the website to pay a bill seems to crash on regular which very inconvenient.
January 7, 2019
i don't like that I cant pay with ACH .. and that will be the only reason I move my items otherwise I like the facility.. but I have things set up a certain way and I don't like paying with a credit card.
November 16, 2018
My experience has been excellent from start to finish at the unit on New York Ave. The building is clean, easy to load and unload items, very secure and squeaky clean. Above all, the service team was nothing but personable, polite and incredibly helpful. I also used there onsite truck rental which matched another competitor’s price and was super convenient. If I need storage again, I’ll be coming back here without a doubt.
October 21, 2018
This storage area served a good purpose for me to store my items for over a year. I was please with the service that was provided to me.
October 21, 2018
At New York Ave., you will find a superb team of professionals focused on achieving 100% customer satisfaction. On several occasions have gone out of their way and I will continue to use this facility as my business continues to grow.
October 19, 2018
Great self storage facility for a reasonable price.
September 14, 2018
I love this facility. It is always clean and well kept.
September 6, 2018
I need more space room storage for my stuff in my house there no space room storage and use for storage for almost like 3 years. and i got job west coast. i graduated gallaudet university and work for 3 years and i got job in west coast and there have more space room storage my stuff.. so really appreciated and with different company too. will recommend to my friends for summer time whenever gallaudet university is over need storage for tempt.
September 3, 2018
This was the best place I have ever used for storage. If I ever need storage services again I will return. Everyone was friendly while still being professional and helpful. The facility was safe, secure, and clean.
September 2, 2018
I would recommend to anyone that need storage.Outstanding customer service, covenant and safe.
August 25, 2018
Awesome storage space and great customer service..
August 21, 2018
Every aspect of CubeSmart's service, from the web reservation, consultant follow-up, check-in, facility orientation, and, close out when we were done with our storage was excellent and I strongly recommend use of the Northeast Washington, New York Avenue facility. Service representative Frankie was awesome too.
August 1, 2018
Excellent service you are cheap always clean so i said i will recommend anytime
July 31, 2018
The Staff Take you to the moon and back with their Dumanis Service They treat you like you’re the only one on the planet Raises for All Keep up the extraordinary Humble Service You Guys Much !
July 29, 2018
Very easy to get all setup and started with finding a unit that was big enough. Very pleasant staff to interact with.