Reviews of This Facility

Staff is very helpful

Star rating 4 out of 5

September 3, 2019

We came in 1/2 hour before closing. Had a bit of trouble finding our insurance info, but Danielle was very patient and stayed past closing so we could reserve the unit. On moving day, she again was there to help us navigate and manage the chaos that moving creates. All the staff was great, but kudos to Danielle for going above and beyond. As far as the units are concerned, the building is a converted office building, so while not a new building, it has been cleaned and elevators refurbed. The only issue is that the air inside is humid. Good to keep a bucket of Damp-Rid in the unit.

Very good experience

Star rating 5 out of 5

July 25, 2019

Danielle handled our move in professionally and qucikly

Excellent Customer Service

Star rating 4 out of 5

April 3, 2019

This is our second summer renting with Cubesmart. The customer service is EXCELLENT, she remembered our family from last year. The manager always provides a follow up call after the booking is complete to make sure everything is in order. The only reason I gave a 4 star instead of a 5 is that they made us purchase a new lock (that we purchased from them last year) for their new location. Unclear as to why we had to purchase a new one? Overall, great customer service. Great location. Clean facility. Will use again next year for final summer prior to graduation.