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The facility was extremely clean. The process was seamless and easy. Great service, and I was well informed.

—Quan J.

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CubeSmart Self Storage of Chicago

8312 S South Chicago Ave
Chicago, IL 60617

Star rating 4 out of 5           Reviews Reviews

New Customers: (844) 427-1409 (844) 607-0268 (844) 626-9282 (844) 698-6801

Current Customers: (773) 731-0400

Office Hours:

Monday-Friday: 9:30 AM-6:00 PM
Saturday: 8:30 AM-5:00 PM
Sunday: 11:00 AM-3:00 PM

Access Hours:

Monday-Sunday: 7:00 AM-8:00 PM

At This Facility:

  • 24-Hour Video Recording
  • Boxes and Other Packing Supplies Available
  • Penske Agent

Your reservation is not a final commitment.
No credit card required. Not sure what size you need? Don't worry; you can change it later.

Reviews of This Facility Back to Top

Friendly Stafff & Clean Storage Facility

Star rating 5 out of 5

June 27, 2019

The staff at Cubesmart is very friendly and knowledgeable. The facility is always clean.


good facility, prices high

Star rating 4 out of 5

May 16, 2019

customer service good and friendly staff. prices high


Great Facility & Awesome staff

Star rating 5 out of 5

May 15, 2019

The staff is awesome & helpful. They enjoy their job & their customer service is amazing.


Nice storage facility

Star rating 4 out of 5

April 17, 2019

I've had this storage way too long,however the people who work her is very nice it's always clean ..its gotten a little too expensive for me though but for the quality of security& service has been worth it.


Love the ladies the south Chicago branch

Star rating 5 out of 5

March 26, 2019

Thank you.. everyone is just right. Always work with me while I travel.


Great self storage facility!

Star rating 5 out of 5

February 25, 2019

Customer service is excellent. Security is great but somewhat tedious. A pipe cracked on the second floor and put an inch of water on the first. They seem to be quick to fix it but I saw property damage to customer belongings there. I was really glad I was on the third floor.


would like for you to get this online account payment together other than that I really like all the employees at this facility they are all nice.

Star rating 4 out of 5

February 2, 2019

I have been here storing since before 2011 when it had another name. This facility is always clean. The Manager Tory is very helpful, professional and a people person. She always goes out her way to help customers with their situation being an ear to listen to and always encouraging & uplifting she is truly God Sent and an Angel. Tory and Kay are always efficient, professional and understanding.


One of the better options for storage.

Star rating 4 out of 5

January 22, 2019

I feel more safe in the CubeSmart facility than I usually would at other storage facilities. Customer service is usually okay . . . I think the ladies could be more cordial. While not rude, they are a little brusque. The facility itself is clean although the material on the exposed industrial tubing worries me.


Excellent self storage facility.

Star rating 5 out of 5

December 4, 2018

This was our first time renting a storage. Lashon greeted us with a smile and made our experience seemless. She asked all the necessary questions and showed us our options. She went over the prices and rules and answered all our questions. The facility was clean and the room temperature was comfortable. The facility is also secure. I will surely recommend CubeSmart to my friends.


Excellent customer service

Star rating 5 out of 5

November 30, 2018

The level of customer service and professionalism that I've experienced with the employees has been exemplary. As someone that's keen on following up, I can truly appreciate how thorough everyone has been when communicating with me regarding my account. Also, the facility was extremely clean and very well maintained during my initial visit. I would definitely recommend this location to friends, family, colleagues, etc. that may be in the market for a storage unit. Overall and thus far, I'm an extremely satisfied customer.


EXCELLENT CUSTOMER SERVICE!

Star rating 5 out of 5

October 16, 2018

EXCELLENT CUSTOMER SERVICE, GOOD SECURITY & CLEAN.


Wonderful location.

Star rating 5 out of 5

October 2, 2018

I needed extra storage space and wanted to find the best place. The location was not only convenient but clean and secure. The staff was helpful from day one and was always available. My unit was perfect and again I say, the entire facility is spotless! As I was moving out, potential customers asked my opinion and I had nothing but positive things to say. I highly recommend.


Great storage facility

Star rating 5 out of 5

September 29, 2018

All of the women that works at this facility are super nice and very helpful. Would definitely come back to this storage facility if needed in the future . Thanks ladies for a wonderful experience.


Secure and clean facility.

Star rating 4 out of 5

August 29, 2018

Very clean, great climate control facility. As a woman, I feel comfortable going to my unit alone.


Pretty Good Facility

Star rating 5 out of 5

July 21, 2018

So far so good...Been using for about a year now...Easy to pay online...No complaints..Maybe a little more access time.But kool runnings overall.


Great customer service!

Star rating 5 out of 5

June 18, 2018

From my first call to set up for storage I received nothing but top notch customer service including the first day I came to the office. The location is very convenient as well.


Excellent service quick and easy. Kay was great !!!!! Highly recommended!!!!!!

Star rating 5 out of 5

May 29, 2018

Excellent service quick and easy!!!! Kay was very helpful . Would definitely use again . Thank you!!!


NICE STAFF AND FACILITY

Star rating 5 out of 5

May 28, 2018

No compaints... professonal staff and nice location!


Great self storage facility!

Star rating 4 out of 5

May 8, 2018

Excellent customer service from Manager Kay Preston and her staff. Will recommend this facility to my family and friends.


NICE FACILITY BUT EXPENSIVE

Star rating 4 out of 5

May 8, 2018

The facility is satisfactory; however, if I require a dolly I must retrieve it from the office. This limits the availability to within office hours. I do not like that the storage cost increases frequently.


Great facility. The people are top notch!"

Star rating 5 out of 5

March 14, 2018

The faculty was great. Never a security issue. The staff very courteous and proactive in their customer service and collections


Awesome

Star rating 5 out of 5

March 9, 2018

Great pricing, awesome facility and great customer service. I'd recommend this company to my family and friends. I loved the fact that this facility has climate control.


Location was great for me but cost to much.

Star rating 4 out of 5

March 4, 2018

Your storage became to expensive for the space. Going up $20-25 bucks every 2-3 months was a little to much for me.


the manager and grew have been wonderful to me

Star rating 5 out of 5

March 3, 2018

Excellent service by manager and crew. I have received excellent help when I relocated to NM.


Nice place

Star rating 4 out of 5

February 6, 2018

The place was fine but one of your staff members the one with the short hair lacks customer service skills


Cool Facility But Prices Are Ridiculous

Star rating 4 out of 5

December 2, 2017

This facility came in handy at the last minute for my storage needs but the prices are absolutely ridiculous. I have a small unit and my monthly fee is way too much. I moved to another state so I needed the space.


Greatest Customer Service and Personable

Star rating 5 out of 5

September 20, 2017

In this world today where everything is about $$$, CubeSmart renders the greatest customer service ever. They're very personable. This facility is soooooooo clean, that you can practically eat off the floors. I'll rate it as "EXCELLENT."


Nice

Star rating 5 out of 5

August 24, 2017

The facility is convenient. The sign up process was easy.


Wonderful people to work with!!!

Star rating 5 out of 5

August 3, 2017

The staff has been the best! They're very helpful, very nice, and very efficient. The facilities are very clean, organized and have great access hours. I definitely chose the right place to go to for my storage needs.


Good customer service

Star rating 4 out of 5

August 2, 2017

The manager at this location Angela was very helpful. She made sure I was renting the right sized unit. The convenience of renting a truck at the the same location saved time and money Thanks Angela for your assistance.


the storage is always clean

Star rating 5 out of 5

March 26, 2017

Im happy I decided to use Cubesmart for my storage needs. The employees are friendly and very helpful.


Very good storage facility

Star rating 5 out of 5

March 15, 2017

good place, good services, easily accessible, price right


Great place to store your things.

Star rating 4 out of 5

December 28, 2016

Wonderful, I will refer my friends to store there things here. Great service and so far very clean. God Bless!!


Very good storage facility

Star rating 5 out of 5

December 5, 2016

I'm very pleased with this facility. The staff are great group always nice any time I visit the office to make a payment .


Awesome Facility With Great Customer Service

Star rating 5 out of 5

October 7, 2016

I arranged an out of state move; and, upon arrival, the Manager, on site, was extremely helpful in ensuring that my move in went well. Anything I needed was provided (cart, lock, etc.); and, she remained on site to ensure that my truck and attached pull-cart were parked in the right place. And, each time I visit the site, her effervescence makes my visits very pleasant. When the truck-rental company attempted to over-charge me for not returning the truck, she assured them that she remembered me being there, with the truck, on time. I appreciate the awesome customer service of the Manager on site. I will recommend this site to anyone needing storage space in a hurry.


Nice place

Star rating 5 out of 5

May 24, 2016

Nice clean facility to rent storage space.the staff is friendly and pleasant


very satisfied

Star rating 4 out of 5

April 18, 2016

in a very good area and is secure.will recommend to family and friends


Great service personnels at site

Star rating 5 out of 5

April 12, 2016

Was able to sign up with no real problem very easy hope it stays that way


Great storage facility

Star rating 5 out of 5

April 2, 2016

It would be even greater if you could pay biweekly


Great self storage facility!

Star rating 5 out of 5

June 2, 2015

Great place to store, I would recommend. My only problem, I wish there was a security person to escort me up to my unit. There have been times when I want to go to my unit but don't go because I don't feel safe up there alone. Kind of creepy.


Excellent facility - better consumer service

Star rating 5 out of 5

July 19, 2014

The facility is conveniently located for my needs. The facility, both inside and out, was clean and well kept. My unit was also very clean and well kept. The most impressive thing about this location was the manager Ms. Angela Clay. She is extremely professional and epitomizes service with a smile. Ms. Clay clearly understands the importance of great customer service. She is very knowledgable of the product and company, she is a great representative of both CubeSmart and United Storage.


I lie this self-storage facility

Star rating 4 out of 5

August 17, 2013

I am really satified with the storage locker and the facility.The only thing I didn't like was that I was surprised at all the add on charges I received when I sat down to sign the contract. All in all my research has led me to conclude that this is the overall best storage facility I have found.


Really clean and secured facility.

Star rating 4 out of 5

June 9, 2013

I like the friendliness of the people there. I didn't like the hidden fees that was revealed at the time of signing the contract. Overall for the size of the space it is the lowest cost in my area.


Back to Top
People's Choice Stevie Awards 2019 One of the most trusted names in self storage.

CubeSmart Self Storage of Chicago

×

The facility was extremely clean. The process was seamless and easy. Great service, and I was well informed.

—Quan J.

See All Customer Reviews

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Reviews of This Facility

Friendly Stafff & Clean Storage Facility

Star rating 5 out of 5

June 27, 2019

The staff at Cubesmart is very friendly and knowledgeable. The facility is always clean.


good facility, prices high

Star rating 4 out of 5

May 16, 2019

customer service good and friendly staff. prices high


Great Facility & Awesome staff

Star rating 5 out of 5

May 15, 2019

The staff is awesome & helpful. They enjoy their job & their customer service is amazing.


Nice storage facility

Star rating 4 out of 5

April 17, 2019

I've had this storage way too long,however the people who work her is very nice it's always clean ..its gotten a little too expensive for me though but for the quality of security& service has been worth it.


Love the ladies the south Chicago branch

Star rating 5 out of 5

March 26, 2019

Thank you.. everyone is just right. Always work with me while I travel.


Great self storage facility!

Star rating 5 out of 5

February 25, 2019

Customer service is excellent. Security is great but somewhat tedious. A pipe cracked on the second floor and put an inch of water on the first. They seem to be quick to fix it but I saw property damage to customer belongings there. I was really glad I was on the third floor.


would like for you to get this online account payment together other than that I really like all the employees at this facility they are all nice.

Star rating 4 out of 5

February 2, 2019

I have been here storing since before 2011 when it had another name. This facility is always clean. The Manager Tory is very helpful, professional and a people person. She always goes out her way to help customers with their situation being an ear to listen to and always encouraging & uplifting she is truly God Sent and an Angel. Tory and Kay are always efficient, professional and understanding.


One of the better options for storage.

Star rating 4 out of 5

January 22, 2019

I feel more safe in the CubeSmart facility than I usually would at other storage facilities. Customer service is usually okay . . . I think the ladies could be more cordial. While not rude, they are a little brusque. The facility itself is clean although the material on the exposed industrial tubing worries me.


Excellent self storage facility.

Star rating 5 out of 5

December 4, 2018

This was our first time renting a storage. Lashon greeted us with a smile and made our experience seemless. She asked all the necessary questions and showed us our options. She went over the prices and rules and answered all our questions. The facility was clean and the room temperature was comfortable. The facility is also secure. I will surely recommend CubeSmart to my friends.


Excellent customer service

Star rating 5 out of 5

November 30, 2018

The level of customer service and professionalism that I've experienced with the employees has been exemplary. As someone that's keen on following up, I can truly appreciate how thorough everyone has been when communicating with me regarding my account. Also, the facility was extremely clean and very well maintained during my initial visit. I would definitely recommend this location to friends, family, colleagues, etc. that may be in the market for a storage unit. Overall and thus far, I'm an extremely satisfied customer.


EXCELLENT CUSTOMER SERVICE!

Star rating 5 out of 5

October 16, 2018

EXCELLENT CUSTOMER SERVICE, GOOD SECURITY & CLEAN.


Wonderful location.

Star rating 5 out of 5

October 2, 2018

I needed extra storage space and wanted to find the best place. The location was not only convenient but clean and secure. The staff was helpful from day one and was always available. My unit was perfect and again I say, the entire facility is spotless! As I was moving out, potential customers asked my opinion and I had nothing but positive things to say. I highly recommend.


Great storage facility

Star rating 5 out of 5

September 29, 2018

All of the women that works at this facility are super nice and very helpful. Would definitely come back to this storage facility if needed in the future . Thanks ladies for a wonderful experience.


Secure and clean facility.

Star rating 4 out of 5

August 29, 2018

Very clean, great climate control facility. As a woman, I feel comfortable going to my unit alone.


Pretty Good Facility

Star rating 5 out of 5

July 21, 2018

So far so good...Been using for about a year now...Easy to pay online...No complaints..Maybe a little more access time.But kool runnings overall.


Great customer service!

Star rating 5 out of 5

June 18, 2018

From my first call to set up for storage I received nothing but top notch customer service including the first day I came to the office. The location is very convenient as well.


Excellent service quick and easy. Kay was great !!!!! Highly recommended!!!!!!

Star rating 5 out of 5

May 29, 2018

Excellent service quick and easy!!!! Kay was very helpful . Would definitely use again . Thank you!!!


NICE STAFF AND FACILITY

Star rating 5 out of 5

May 28, 2018

No compaints... professonal staff and nice location!


Great self storage facility!

Star rating 4 out of 5

May 8, 2018

Excellent customer service from Manager Kay Preston and her staff. Will recommend this facility to my family and friends.


NICE FACILITY BUT EXPENSIVE

Star rating 4 out of 5

May 8, 2018

The facility is satisfactory; however, if I require a dolly I must retrieve it from the office. This limits the availability to within office hours. I do not like that the storage cost increases frequently.


Great facility. The people are top notch!"

Star rating 5 out of 5

March 14, 2018

The faculty was great. Never a security issue. The staff very courteous and proactive in their customer service and collections


Awesome

Star rating 5 out of 5

March 9, 2018

Great pricing, awesome facility and great customer service. I'd recommend this company to my family and friends. I loved the fact that this facility has climate control.


Location was great for me but cost to much.

Star rating 4 out of 5

March 4, 2018

Your storage became to expensive for the space. Going up $20-25 bucks every 2-3 months was a little to much for me.


the manager and grew have been wonderful to me

Star rating 5 out of 5

March 3, 2018

Excellent service by manager and crew. I have received excellent help when I relocated to NM.


Nice place

Star rating 4 out of 5

February 6, 2018

The place was fine but one of your staff members the one with the short hair lacks customer service skills


Cool Facility But Prices Are Ridiculous

Star rating 4 out of 5

December 2, 2017

This facility came in handy at the last minute for my storage needs but the prices are absolutely ridiculous. I have a small unit and my monthly fee is way too much. I moved to another state so I needed the space.


Greatest Customer Service and Personable

Star rating 5 out of 5

September 20, 2017

In this world today where everything is about $$$, CubeSmart renders the greatest customer service ever. They're very personable. This facility is soooooooo clean, that you can practically eat off the floors. I'll rate it as "EXCELLENT."


Nice

Star rating 5 out of 5

August 24, 2017

The facility is convenient. The sign up process was easy.


Wonderful people to work with!!!

Star rating 5 out of 5

August 3, 2017

The staff has been the best! They're very helpful, very nice, and very efficient. The facilities are very clean, organized and have great access hours. I definitely chose the right place to go to for my storage needs.


Good customer service

Star rating 4 out of 5

August 2, 2017

The manager at this location Angela was very helpful. She made sure I was renting the right sized unit. The convenience of renting a truck at the the same location saved time and money Thanks Angela for your assistance.


the storage is always clean

Star rating 5 out of 5

March 26, 2017

Im happy I decided to use Cubesmart for my storage needs. The employees are friendly and very helpful.


Very good storage facility

Star rating 5 out of 5

March 15, 2017

good place, good services, easily accessible, price right


Great place to store your things.

Star rating 4 out of 5

December 28, 2016

Wonderful, I will refer my friends to store there things here. Great service and so far very clean. God Bless!!


Very good storage facility

Star rating 5 out of 5

December 5, 2016

I'm very pleased with this facility. The staff are great group always nice any time I visit the office to make a payment .


Awesome Facility With Great Customer Service

Star rating 5 out of 5

October 7, 2016

I arranged an out of state move; and, upon arrival, the Manager, on site, was extremely helpful in ensuring that my move in went well. Anything I needed was provided (cart, lock, etc.); and, she remained on site to ensure that my truck and attached pull-cart were parked in the right place. And, each time I visit the site, her effervescence makes my visits very pleasant. When the truck-rental company attempted to over-charge me for not returning the truck, she assured them that she remembered me being there, with the truck, on time. I appreciate the awesome customer service of the Manager on site. I will recommend this site to anyone needing storage space in a hurry.


Nice place

Star rating 5 out of 5

May 24, 2016

Nice clean facility to rent storage space.the staff is friendly and pleasant


very satisfied

Star rating 4 out of 5

April 18, 2016

in a very good area and is secure.will recommend to family and friends


Great service personnels at site

Star rating 5 out of 5

April 12, 2016

Was able to sign up with no real problem very easy hope it stays that way


Great storage facility

Star rating 5 out of 5

April 2, 2016

It would be even greater if you could pay biweekly


Great self storage facility!

Star rating 5 out of 5

June 2, 2015

Great place to store, I would recommend. My only problem, I wish there was a security person to escort me up to my unit. There have been times when I want to go to my unit but don't go because I don't feel safe up there alone. Kind of creepy.


Excellent facility - better consumer service

Star rating 5 out of 5

July 19, 2014

The facility is conveniently located for my needs. The facility, both inside and out, was clean and well kept. My unit was also very clean and well kept. The most impressive thing about this location was the manager Ms. Angela Clay. She is extremely professional and epitomizes service with a smile. Ms. Clay clearly understands the importance of great customer service. She is very knowledgable of the product and company, she is a great representative of both CubeSmart and United Storage.


I lie this self-storage facility

Star rating 4 out of 5

August 17, 2013

I am really satified with the storage locker and the facility.The only thing I didn't like was that I was surprised at all the add on charges I received when I sat down to sign the contract. All in all my research has led me to conclude that this is the overall best storage facility I have found.


Really clean and secured facility.

Star rating 4 out of 5

June 9, 2013

I like the friendliness of the people there. I didn't like the hidden fees that was revealed at the time of signing the contract. Overall for the size of the space it is the lowest cost in my area.


About This Facility

For storing your items in the south of Chicago, it doesn’t get any more convenient than the CubeSmart facility at 8312 S South Chicago Ave. It’s located off I-90 in the South Chicago neighborhood, near Avalon, Calumet Heights, South Deering, Chatham, and South Shore. It’s just steps from the number 30 bus at South Chicago & Jeffery and the number 15 bus at Jeffery & Anthony. The closest train station is 83rd Street on the Metra Electric District line, which is about 1 mile east of the facility.

This lakefront area is popular with families and has plenty to do. Stroll around Bessemer Park Nature Garden or enjoy South Shore Cultural Center. Chicago storage units are a great place to keep sporting goods like tennis rackets, fishing gear, baseball equipment, bicycles, and more. It’s easy to get them out of storage and head to nearby Jackson Park for some fun. This 540-acre park offers all kinds of outdoor excitement. Or, grab your boogie boards and beach chairs and head to Rainbow Beach Park for a day in the sun.

This Chicago self-storage facility is also convenient for anyone moving to one of the city’s southern neighborhoods. There is an on-site Penske agent who can save you a trip to the truck rental store, and we sell packing supplies like tape, boxes, and more. Our friendly managers and clean, modern storage units add to your great experience.

This Chicago storage facility is servicing the following areas:

Chicago, South Chicago


Find All Storage Facilities Located Closest to Chicago, IL:

Services at this facility

These services, among many others, are available to our Customers at this storage location. Simply ask a friendly manager for details about any of these services.

Safety and Security Features

  • 24-Hour Video Recording Video cameras monitor this location around the clock.

Store Amenities

  • Packing Supplies Available If you forgot any supplies at home, just pick up what you need here.
  • Month-to-Month Leases Month-to-Month Leases: If you're not sure how long you need storage we have a flexible option.
  • Printing/Copying/Faxing Our facility is equipped to make it as easy as possible to conduct business.

Moving and Storage Deals

  • Penske Agent Save a trip to the truck rental agency by getting what you need right here.
  • Insurance Plans Available Breathe easier with affordable insurance options.
  • Online Payments Accepted Log on to our website to pay your bill from the comfort of your own home.
 
 
 
Other Storage Facilities Nearby
People's Choice Stevie Awards 2019 One of the most trusted names in self storage.
Photos of the CubeSmart Facility at 8312 S South Chicago Ave in Chicago