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Great environment. The service and attention I received was very helpful when I made the decision to store my belongings with CubeSmart.

—Shanta F.

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CubeSmart Self Storage of Houston

12955 South Fwy
Houston, TX 77047

Star rating 4 out of 5           Reviews Reviews

New Customers: (844) 427-1409 (844) 607-0268 (844) 626-9282 (844) 698-6801

Current Customers: (832) 327-8815

Office Hours:

Monday-Friday: 9:30 AM-6:00 PM
Saturday: 8:30 AM-5:00 PM
Sunday: 11:00 AM-3:00 PM
Independence Day: CLOSED

Access Hours:

Monday-Sunday: 6:00 AM-10:00 PM
Independence Day: 6:00 AM - 10:00 PM

At This Facility:

  • Free Move-In Truck Call for Availability
  • Property Well Lit
  • 24-Hour Video Recording
  • Boat & RV Parking
  • More…

Your reservation is not a final commitment.
No credit card required. Not sure what size you need? Don't worry; you can change it later.

Reviews of This Facility Back to Top

Customer Service

Star rating 5 out of 5

February 4, 2019

The staff at this location has excellent customer service. They are always available and willing to help.


great experience online.

Star rating 5 out of 5

January 19, 2019

Great login help experience from the online tech.!


Exceptional

Star rating 5 out of 5

January 2, 2019

The staff was so helpful and pleasant. The facility was very neat and clean. It was a very pleasant experience.


Much better service since the management change

Star rating 4 out of 5

January 1, 2019

Management is definitely an upgrade comparedto the previous manager.


You are so efficient.

Star rating 5 out of 5

November 2, 2018

You are the best. Everything was great. Thank you.


AWESOME BLACK WOMEN IN THE OFFICE

Star rating 5 out of 5

October 26, 2018

Wonderful, blessing, God Fearing, Beautiful Black Goddesses


Thank you

Star rating 4 out of 5

October 15, 2018

Great People for the time I was there--Left my door open they closed it and called. Clean property.


Could not have been more satisfied

Star rating 5 out of 5

September 17, 2018

Staff was always helpful. Facility clean and operable


good location fo rme and clean facility

Star rating 5 out of 5

September 10, 2018

great location and clean facility customer service was excellent.


Great service!!!

Star rating 5 out of 5

July 14, 2018

The location right off the highway is convenient, and the facility is clean.


The Customer Service was great

Star rating 4 out of 5

June 21, 2018

The information about the other service outside, the storage unit was bad, cause the full details about using the moving van; wasn't explain clearly to me so instead of me paying $39 for an administrator need fee, I pay $139 for the used of the truck also, cause I didn't know that the policy stated, the van had to be back on the lot before closing hours. I was very disappointed cause that was my money for other bills I had to pay. But, on a overall opinion the service was okay.


Well lit, clean, and DRY!

Star rating 5 out of 5

June 20, 2018

This place is a bit far from downtown, but otherwise it's great - well lit, clean, and dry!


The Staff was very helpful, especially Crystal

Star rating 5 out of 5

June 14, 2018

Had a really good experience with the staff. Crystal worked with my budget and the space we needed.


Great place

Star rating 5 out of 5

April 23, 2018

I always used this location and have never had an issue over the 5 years off and on. The agents are always nice and have never had an issue with anything. I love doing business with them and will continue to do business with them!!


Love staff and facility

Star rating 5 out of 5

April 22, 2018

Been with Cubesmart for at least 5 years no problems staff friendly dress all my needs and concerns . If I call and they not in they return the call


N/A

Star rating 4 out of 5

April 11, 2018

N/A, I have been storing for about 2 years no discount but I always recommend people


Great Manager

Star rating 5 out of 5

April 5, 2018

She was very nice and professional. Great service.


The Best Self Storage Facility

Star rating 5 out of 5

March 21, 2018

They have spacious units with a great security system. Friendly staff on site with satisfying customer service. Two thumbs up!!


Clean and Accessibity decent hours, w/free use of Moving Truck

Star rating 5 out of 5

February 12, 2018

Personnel are friendly,professional and courteous both in person as well as online


Great Facility

Star rating 5 out of 5

February 1, 2018

Would rent from this location again if needed. No problems at all and everyone was friendly. Good space with great pricing.


GREAT FACILITY AND LOCATION

Star rating 5 out of 5

December 31, 2017

Great customer service and friendly staff. The property is well kept.


Great Self Storage Facility

Star rating 5 out of 5

December 15, 2017

The facility was clean and the staff was very courteous.


Great Staff

Star rating 5 out of 5

December 6, 2017

Very clean, nice staff, reasonable prices, very secure


Awesome self- storage facility with nice staff

Star rating 5 out of 5

October 26, 2017

This is my second rental storage managed/owned by Cubesmart and I am impressed with the way their employees take very good care of their customers. Sherrell , the general manager of this stoage is awesome. She is very pleasant and attentive. She also helped me find the storage unit on the first floor that will accommodate all my stuff. Thank you all and keep up the good work.


Good self storage facility

Star rating 4 out of 5

October 11, 2017

The people are nice and helpful but the cost increases too often


Great storage facility!

Star rating 5 out of 5

October 2, 2017

Staff are very customer-friendly and cordial! Very satisfied with the rental space I have.


Awesome placeto store your things

Star rating 5 out of 5

August 17, 2017

I love this place and all the great services it offers, form boxes and bubble wrap, to easy access units. The property reps a super duper helpful and friendly. Love to spend my money where it seems as appreciated as the services rendered.


Nice facility

Star rating 4 out of 5

August 5, 2017

The unit is nice, roomy , clean and the security !!!!


Execellent service with friendly staff

Star rating 5 out of 5

June 17, 2017

The whole process was quick and simple and though the reason for needing the storage was not pleasant, the clerked seemed genuinely concerned about my well being. Great experience great people!


Good service!!!

Star rating 5 out of 5

May 13, 2017

The experience was very friendly.!!!!!!!!!!!!!!!!!!


Outstanding service and great prices!

Star rating 5 out of 5

November 19, 2016

Super friendly staff. Eager to help. Highly recommended.


Customer Service is Thoughtful and Organized

Star rating 5 out of 5

May 21, 2016

Hey, so far so good. It's been available and accessible when I need it. Therefore, convenient.


good storage facility

Star rating 4 out of 5

April 3, 2016

The price of my storage increase 2 times and I was in there for less than a year.


Excellent!!!

Star rating 5 out of 5

May 6, 2015

Great staff and facility. The hours are great, it's very clean and have not had any problems.


Back to Top
People's Choice Stevie Awards 2019 One of the most trusted names in self storage.

CubeSmart Self Storage of Houston

×

Great environment. The service and attention I received was very helpful when I made the decision to store my belongings with CubeSmart.

—Shanta F.

See All Customer Reviews

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Reviews of This Facility

Customer Service

Star rating 5 out of 5

February 4, 2019

The staff at this location has excellent customer service. They are always available and willing to help.


great experience online.

Star rating 5 out of 5

January 19, 2019

Great login help experience from the online tech.!


Exceptional

Star rating 5 out of 5

January 2, 2019

The staff was so helpful and pleasant. The facility was very neat and clean. It was a very pleasant experience.


Much better service since the management change

Star rating 4 out of 5

January 1, 2019

Management is definitely an upgrade comparedto the previous manager.


You are so efficient.

Star rating 5 out of 5

November 2, 2018

You are the best. Everything was great. Thank you.


AWESOME BLACK WOMEN IN THE OFFICE

Star rating 5 out of 5

October 26, 2018

Wonderful, blessing, God Fearing, Beautiful Black Goddesses


Thank you

Star rating 4 out of 5

October 15, 2018

Great People for the time I was there--Left my door open they closed it and called. Clean property.


Could not have been more satisfied

Star rating 5 out of 5

September 17, 2018

Staff was always helpful. Facility clean and operable


good location fo rme and clean facility

Star rating 5 out of 5

September 10, 2018

great location and clean facility customer service was excellent.


Great service!!!

Star rating 5 out of 5

July 14, 2018

The location right off the highway is convenient, and the facility is clean.


The Customer Service was great

Star rating 4 out of 5

June 21, 2018

The information about the other service outside, the storage unit was bad, cause the full details about using the moving van; wasn't explain clearly to me so instead of me paying $39 for an administrator need fee, I pay $139 for the used of the truck also, cause I didn't know that the policy stated, the van had to be back on the lot before closing hours. I was very disappointed cause that was my money for other bills I had to pay. But, on a overall opinion the service was okay.


Well lit, clean, and DRY!

Star rating 5 out of 5

June 20, 2018

This place is a bit far from downtown, but otherwise it's great - well lit, clean, and dry!


The Staff was very helpful, especially Crystal

Star rating 5 out of 5

June 14, 2018

Had a really good experience with the staff. Crystal worked with my budget and the space we needed.


Great place

Star rating 5 out of 5

April 23, 2018

I always used this location and have never had an issue over the 5 years off and on. The agents are always nice and have never had an issue with anything. I love doing business with them and will continue to do business with them!!


Love staff and facility

Star rating 5 out of 5

April 22, 2018

Been with Cubesmart for at least 5 years no problems staff friendly dress all my needs and concerns . If I call and they not in they return the call


N/A

Star rating 4 out of 5

April 11, 2018

N/A, I have been storing for about 2 years no discount but I always recommend people


Great Manager

Star rating 5 out of 5

April 5, 2018

She was very nice and professional. Great service.


The Best Self Storage Facility

Star rating 5 out of 5

March 21, 2018

They have spacious units with a great security system. Friendly staff on site with satisfying customer service. Two thumbs up!!


Clean and Accessibity decent hours, w/free use of Moving Truck

Star rating 5 out of 5

February 12, 2018

Personnel are friendly,professional and courteous both in person as well as online


Great Facility

Star rating 5 out of 5

February 1, 2018

Would rent from this location again if needed. No problems at all and everyone was friendly. Good space with great pricing.


GREAT FACILITY AND LOCATION

Star rating 5 out of 5

December 31, 2017

Great customer service and friendly staff. The property is well kept.


Great Self Storage Facility

Star rating 5 out of 5

December 15, 2017

The facility was clean and the staff was very courteous.


Great Staff

Star rating 5 out of 5

December 6, 2017

Very clean, nice staff, reasonable prices, very secure


Awesome self- storage facility with nice staff

Star rating 5 out of 5

October 26, 2017

This is my second rental storage managed/owned by Cubesmart and I am impressed with the way their employees take very good care of their customers. Sherrell , the general manager of this stoage is awesome. She is very pleasant and attentive. She also helped me find the storage unit on the first floor that will accommodate all my stuff. Thank you all and keep up the good work.


Good self storage facility

Star rating 4 out of 5

October 11, 2017

The people are nice and helpful but the cost increases too often


Great storage facility!

Star rating 5 out of 5

October 2, 2017

Staff are very customer-friendly and cordial! Very satisfied with the rental space I have.


Awesome placeto store your things

Star rating 5 out of 5

August 17, 2017

I love this place and all the great services it offers, form boxes and bubble wrap, to easy access units. The property reps a super duper helpful and friendly. Love to spend my money where it seems as appreciated as the services rendered.


Nice facility

Star rating 4 out of 5

August 5, 2017

The unit is nice, roomy , clean and the security !!!!


Execellent service with friendly staff

Star rating 5 out of 5

June 17, 2017

The whole process was quick and simple and though the reason for needing the storage was not pleasant, the clerked seemed genuinely concerned about my well being. Great experience great people!


Good service!!!

Star rating 5 out of 5

May 13, 2017

The experience was very friendly.!!!!!!!!!!!!!!!!!!


Outstanding service and great prices!

Star rating 5 out of 5

November 19, 2016

Super friendly staff. Eager to help. Highly recommended.


Customer Service is Thoughtful and Organized

Star rating 5 out of 5

May 21, 2016

Hey, so far so good. It's been available and accessible when I need it. Therefore, convenient.


good storage facility

Star rating 4 out of 5

April 3, 2016

The price of my storage increase 2 times and I was in there for less than a year.


Excellent!!!

Star rating 5 out of 5

May 6, 2015

Great staff and facility. The hours are great, it's very clean and have not had any problems.


About This Facility

With a convenient location and flexible gate and office hours, the CubeSmart Self Storage facility in Houston, TX is geared toward helping busy people like you. Should you require assistance, our friendly, courteous managers are at your service with their impeccable, award-winning Customer service. Skip the contract by opting for a convenient, hassle-free month-to-month storage lease. Breathe easy when storing your belongings in our storage units thanks to a variety of premium safety and security features like top-notch security gates at most locations, 24-hour video recording and brightly lit areas. Don't sweat it if you forget something because supplies like locks, tape, shelving and boxes are available on-site for your convenience. Should you require additional help, labor and moving services are available. Discover why over 1 million satisfied Customers have chosen CubeSmart Self Storage, one of the most trusted names in storage.

Find All Storage Facilities Located Closest to Houston, TX:

Services at this facility

These services, among many others, are available to our Customers at this storage location. Simply ask a friendly manager for details about any of these services.

Safety and Security Features

  • Well-Lit Premises Our safety and security features include interior and exterior lighting throughout the premises.
  • Around-the-Clock Video Recording Our cameras are on day and night.

Store Amenities

  • Packing Supplies Sold Here Enjoy affordable prices on a variety of high-quality packing supplies.
  • We Accept Deliveries Make your life easier by having items sent right to our facility.
  • Dollies and/or Handcarts Available We have what you need to easily move your items from point A to point B.
  • Individual Lighting and Electricity If you have unique storage needs, we have units that offer individual lighting and electricity.
  • Indoor Automobile Parking Shield your car from the elements with a premium indoor parking space.

Moving and Storage Deals

  • Free Move-In Truck With our free move-in truck, you'll get the job done more quickly.
  • Military Discounts Enjoy perks for serving our country with our money-saving military discounts for active duty military at move-in.
  • Insurance Plans Available Breathe easier with affordable insurance options.
  • Online Payments Accepted Log on to our website to pay your bill from the comfort of your own home.
 
 
 
Other Storage Facilities Nearby
People's Choice Stevie Awards 2019 One of the most trusted names in self storage.
Photos of the CubeSmart Facility at 12955 South Fwy in Houston